Privacy Policy

1. Introduction

At Schedblitz, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our appointment booking platform.

2. Analytics and Usage Data

We collect anonymized usage data to improve our platform and provide better service to our users. This includes:

• Pages visited and features used
• Click interactions and navigation patterns
• Booking flow completion rates
• Error occurrences (without personal details)
• Device type and browser information

3. Personal Information Protection

We implement strict measures to protect your personal information:

• All personally identifiable information (PII) is automatically removed from analytics data
• Names, emails, phone numbers, and addresses are never included in usage tracking
• Payment information is processed securely through Stripe and never stored on our servers
• All data transmissions are encrypted using industry-standard SSL/TLS protocols

4. How We Use Your Data

The anonymized data we collect helps us:

• Improve platform performance and reliability
• Identify and fix technical issues
• Develop new features based on usage patterns
• Optimize the user experience
• Provide better customer support

5. Data Sharing

We never share your data with third parties for marketing or advertising purposes. The only exceptions are:

• When required by law or legal process
• To protect the rights and safety of our users
• With service providers who help us operate our platform (under strict confidentiality agreements)

6. Data Retention

We retain anonymized usage data for up to 24 months to help us understand long-term trends and improve our service. Personal account data is retained as long as your account is active and for a reasonable period thereafter as required for business and legal purposes.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your account and associated data
• Export your data in a portable format

To exercise these rights, please contact us at privacy@schedblitz.com.

8. Cookies

We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how you use our platform. All cookies are used solely to improve your experience and are not shared with third parties.

9. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: